Refund policy
We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.
For any return-related queries or assistance, you can contact us at +91 82069 79595 or email us at reycho2024@gmail.com.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at reycho2024@gmail.com.
Damages and issues
Please inspect your order immediately upon delivery and contact us within 48 hours if the item is defective, damaged, or if you have received the wrong item. We will review the issue and take the necessary steps to resolve it.
Please note: Any damage, defect, or incorrect item must be reported within 48 hours of delivery. Requests received after 48 hours will not be accepted.
Exchanges
We currently do not offer exchanges. If you wish to purchase a different item, please return the item you received and place a new order for the item you want.
Our exchange facility will be introduced soon. We will update this policy once exchanges are available.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at reycho2024@gmail.com.